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Sports Authority Customer Care Review

I can honestly say i never had an issue with this location, awesome customer service and i love how we can pick up our 5k packets im advance.
4.7
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#885086
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They did not send me an item and in turn I called to ask about it. The response I was given is "the process to do anything about this is gone". The mgt was fired first and they will not assist in the least. Essentially, they receive many calls about no items or...
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1.0
#883198
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I bought the new adidas shoes yesterday from the concord store since they are out of the business and all things on sale. however after I bought the shoes, here comes the issue. Since nobody at front desk told me all sales are final. I came in a day after because the...
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Anonymous
Anonymous

Most of these liquidations are run by outside companies; They typically don't take ANYTHING back after sale as they have one task: Sell the march, get the cash and GTFO.Sorry ...

2.0
I didn't like
  • Pathetic
  • Lying to the customer
#876915
Reply to reviews
I called the store in Brentwood, Missouri and told the associate that I was checking to see if they had a Nike women's item in stock. After 5 minutes on "hold" I decided to get in my car and go to the store while still on "hold". When I walked into the store there were...
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#870760
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This company is advertising that everything is on sale at least 10% off. I took two shirts from an area claiming all attire is 20% off. At the register I was told that the shirts were part of the inventory that is excluded from the sale. WHAT!! These people can't read...
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Anonymous
Anonymous

LOL it clearly says there are exclusions on the advertisements.

#860041
Reply to reviews
The reasons why Sports Authority failed as a business are oh so abundantly clear if you'd ever shopped there. With few exceptions (like maybe shoes) nothing was available in the store and if it was, the price was HIGH. On the odd chance something was on sale, it...
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Anonymous
Anonymous

Wow. You are a as *** as the people you are pandering to. Do you know what happens when a retail chain goes out of business? They auction off their product to liquidation comp...

1.5
#857867
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My product broke just a little outside of 30 days but I thought no problem I paid for their insurance plan. When I took my product back to the Avon, CO store the managers basically said too bad! You could send it to the company that insured for Sports Authority and...
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1.0
Avon, Colorado
Product
#856487
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Sports Authority Customer Care Review

IT IS NO WONDER WHY SPORTS AUTHORITY IN CORAL SPRINGS, FL. iS CLOSING. WORST CUSTOMER SERVICE, HORRIBLE CUSTOMER SERVICE!! THE SALESPEOPLE ARE HELPFUL. IT'S A SHAME CUSTOMER SERVICE HAD SUCH A BAD ATTITUDE TOWARDS CUSTOMERS, WHICH LEAD TO THE STORE PROBLEMS.
1.0
Details
Customer service
#852699
Reply to reviews
today i received a email from sports authority for 20% entire stock and free shipping with a 39.00 minimum i wanted a power lifting belt for 99 with the 20% discount came out to 79.00 when i went to check out it charged me the tax online witch was the original shipping...
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1.0
I didn't like
  • False advertisment
#824249
Reply to reviews
Horrible customer service n lack of math skills not only cashier but shame to say the store manager had week math.store in Dania fl 33004 My ph no 4783616291
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Anonymous
Anonymous

Yes, because sports authority employees major in math. Did they mention anything to you about your ability in the English language? I really hope they did. Are you really goin...

1.7
I didn't like
  • Pathetic
#820251
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