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Sports authority military circle in norfolk, va. Normally decent service but today took the cake. *** manager and employees know nothing of customer service and have an attitude that reminds the customer how *** they are. Bought a pair of shoes that did not...
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Coleman Falls, Virginia
#503362
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Sports Authority - Not Honoring Posted Information
Sports Authority - Not Honoring Posted Information
I selected an item from a rack marked 40% or more off original price. The original price on the item was $39.99. The sale price was marked $29.97. When I pointed out to the manager that $29.97 was not 40% off $39.99, he still would not give me the item for 40% off....
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#494452
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Went in to make a return at the Sports Authority on Cobb Parkway, Atlanta GA I asked sales person Marian who was standing in the "customer Service" area where I could make a return and she sarcastically said "Any register". There were no sales people at any of the...
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#468739
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I have been trying for a week to get in touch with someone from customer service. I have waited for up to 20 minutes on hold many times. I have left messages, more times than I can count. I've been to the Plymouth, MA STORE to try to resolve my issue. I spent an hour...
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Anonymous
Anonymous

I agree with this customer's experience. I have been on hold for the last 45 minutes. Sports Authority should either have more customer service employees or have their stores ...

SportsAuthority
SportsAuthority

Thank you for bringing this to our attention. We're sorry you didn't receive the level of customer service you deserve. Please contact us at Social@SportsAuthority.com so tha...

#468185
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Bought a 4 ft indoor trampoline for our six yr old autistic son who has bounced since he was able to walk.anyway. he wore out one from walmart after two yrs amd figired id buy a good one from s a After 33 days the springd started breaking.went to store and was told...
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#450229
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Bought a pair of swimming trunks at Sports Authority here in Spokane on Friday June 28th. Tried them on (as well as 4 or 5 other pairs) and took them home. I worked the following Saturday and Sunday and tried to return them today (Monday July 1st) as they were not to...
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Anonymous
June

That other comment/complaint is ***. I wouldnt want to wear a swimsuit that someone else has worn. I back Sports Authority on this one and im sure most people agree with me. K...

#425099
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I purchased two pairs of Alpine design Sandals approx. a year ago and the sole of one pair was paper thin and caved in as it was hollow. The other sandal Teva style the insole completely fell apart and was very ragged. I took to store and they gave me a # to call Mfg....
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Anonymous
elli

I agree, same thing when I complained to the store after 2 pairs fell apart in very short time

Anonymous
Brian

i have had the same problem with alpine design. I wore them on two week vacation and they were useless when i returned.

#422627
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I bought a ektelon racket a the store costing me approximately 90 dollars I had the racket less than a week I did not play a whole game with the racket one of the string snapped I took it back to the store on northen blvd queens ny all I got from them was attitude it...
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#414719
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The Sports authority in Paramus NJ has by far the worst customer service. I went there on May 18 and bought myself and my best friend sneakers for her birthday. They didn't have her size so the "MANAGER"(Louise, whom didn't seem too happy to help us) put in an order...
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Anonymous
TickedOffInBama

Went to Sports Authority yesterday (Saturday, Nov 29 2014 @ 2pm) in Huntsville, AL to buy two pairs of shoes and whatever else I thought would be a good gift for Christmas. Th...

#412751
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After purchasing two large items from Sports Authority; elliptical and bicycle, two reward cards were mailed to my home. These cards were mailed separately (within two to three weeks of each other). When attempting to use the second reward card which was mailed to my...
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Anonymous
Anonymous

If you know that you earn "5% back" on all your purchases over a 3 month period wouldn't you realize that you didn't earn enough for that much money back? They send it through...

#388115
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