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Sports Authority Customer Care Review

I bought a ball, in nov, 2014, they insist me to buy warranty, I got it , yesterday need it to exchange that ball, bad actitud,& he even say, that they didn't care about a customer thats what make me so mad. Store695 chandler az.
#606220
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Online Order Review

On line shopping . Not happy with the product .Bad customer service
Springfield Township, New Jersey
#578688
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I purchased a treadmill for my wife for Christmas 2014. When I received delivery they sent ONE guy to move a 300 pound treadmill by himself, we got thru the delivery with me and my 17 year old son having to do most of the lifting and it was finally located close to the...
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I liked
  • Mike the manager
I didn't like
  • Entire customer service dept
#573001
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The main customer service center said it would take 3 weeks for me to get my money back so I decided to wait for them to ship me the correct order. Two weeks later it never happened. So I called back and they said it would be sent to me but that never happened. They...
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1.5
#562100
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Seeing as it was no sales tax week in MD, I stopped into the Bowie MD Store rather than waiting until I was going to be in DE or PA to buy several pair of New Balance shoes. I walked in, past several employees that were socializing in the front, and went to the shoe...
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#524218
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Was returning an item without a receipt. Was told by this young lady at the front that I should get a refund but due to company's policy, the refund should be less. I kind of reacted calmly about this. I guess normal reaction since I will be losing quite a bit if...
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#522896
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Sports authority military circle in norfolk, va. Normally decent service but today took the cake. *** manager and employees know nothing of customer service and have an attitude that reminds the customer how *** they are. Bought a pair of shoes that did not...
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Coleman Falls, Virginia
#503362
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Sports Authority - Not Honoring Posted Information
Sports Authority - Not Honoring Posted Information
I selected an item from a rack marked 40% or more off original price. The original price on the item was $39.99. The sale price was marked $29.97. When I pointed out to the manager that $29.97 was not 40% off $39.99, he still would not give me the item for 40% off....
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#494452
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Went in to make a return at the Sports Authority on Cobb Parkway, Atlanta GA I asked sales person Marian who was standing in the "customer Service" area where I could make a return and she sarcastically said "Any register". There were no sales people at any of the...
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#468739
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I have been trying for a week to get in touch with someone from customer service. I have waited for up to 20 minutes on hold many times. I have left messages, more times than I can count. I've been to the Plymouth, MA STORE to try to resolve my issue. I spent an hour...
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Anonymous
Anonymous

I agree with this customer's experience. I have been on hold for the last 45 minutes. Sports Authority should either have more customer service employees or have their stores ...

SportsAuthority
SportsAuthority

Thank you for bringing this to our attention. We're sorry you didn't receive the level of customer service you deserve. Please contact us at Social@SportsAuthority.com so tha...

#468185
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